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Welcome!
Effective workplace training bridges the gap between being stuck in the past and creating the future you want. Peggy Wolff is a workplace behavior expert who can help you bridge this gap.
"The U.S. Chamber of Commerce reports that 85-90% of all training dollars are spent on technical skills training. Yet, line managers report that 87-95% of all the problems they face are not technical, but people problems."
Are you wasting valuable time, money and energy because of...
- Resistance to change?
- Low morale?
- Miscommunication?
- Poor customer service?
- Customer defections?
- Losing valuable employee knowledge due to high turnover?
- Conflict among team members?
Peggy offers a full range of services and products to provide:
- Improved employee morale, motivation and initiative
- Lower turnover/increased retention
- Increased employee receptivity to change
- Reduced employer vulnerability to discrimination and harassment lawsuits
- Better customer service
- Fewer errors, less rework
- More cooperative work relationships
... in short, increased productivity, less tension and a more enjoyable
work atmosphere.
"People want to change ... they don't want to BE CHANGED." Don Krug
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Publishing